FAQs

Welcome to the Flazz Entertainment FAQs page! Here, we've compiled answers to some of the most common questions our customers have. If you don't find the information you're looking for, feel free to reach out to our customer service team for further assistance.

1. How can I place an order?

• Placing an order with Flazz Entertainment is easy! Simply browse our website, add the items you'd like to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way.

2. What payment methods do you accept?

• We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. You can select your preferred payment method during checkout.

3. How long will it take to receive my order?

• Orders are typically processed within 1-3 business days. Once your order has been processed, it will be handed over to USPS for shipment. The estimated delivery time to United States for USPS shipments is usually 5-7 business days, excluding weekends and holidays. And estimated delivery time to World Wide for USPS Shipments is usually 14-21 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or postal service disruptions.

4. Do you ship internationally?

• Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for more information on international shipping rates and delivery times.

5. What is your return policy?

• We want you to be completely satisfied with your purchase from Flazz Entertainment. If for any reason you're not happy with your order, please contact us within 30 days of receiving your purchase to arrange for a return or exchange. Please review our Return Policy for detailed instructions.

6. How can I track my order?

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the carrier's website.

7. I have a question that's not listed here. How can I get in touch with customer service?

• If you have any additional questions, comments, or concerns, our customer service team is here to help! You can reach us via email at flazzentertainment@gmail.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly.

8. Do you offer gift wrapping or special packaging?

• At this time, we do not offer gift wrapping or special packaging services. However, our products are carefully packaged to ensure they arrive safely and in excellent condition.

10. Can I cancel or modify my order after it has been placed?

• We aim to process orders quickly, so we recommend reaching out to our customer service team as soon as possible if you need to cancel or modify your order. While we cannot guarantee changes once an order has been processed, we will do our best to accommodate your request.

We hope this FAQ page has been helpful! If you have any further questions or need assistance, don't hesitate to contact us. Thank you for choosing Flazz Entertainment for your entertainment needs!